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Frequently Asked Questions

Read the answers to some of our most frequently asked questions. To ask a question that is not answered here, please contact us and one of our representatives will respond as soon as possible.


Questions


Answers

What is the most durable fiber for an area rug, wool, or synthetic?

For good looks that last, wool is best and naturally the most durable fiber, it wears the longest and cleans up well. A wool rug must be professionally dry cleaned or use a cleaner appropriate for wool If you are allergic to wool or simply prefer a synthetic rug. quality is key. There are many synthetics available that are excellent. Caroll Rug displays WNY's largest selection of quality nylon, olefin, acrylic, cotton and of course wool rugs and wall to wall carpet. We also offer cleaning services and carry an excellent cleaner for area rugs and wall to wall.

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I need a rug for my dining room, what size should I look for?

Normally, an 8 x 10, 8 x 11 or 9 x 12 is appropriate for a dining room, depending on the size of the room. Allow at least a foot and half for the chairs in addition to the table size. Bring in your room dimensions a photo of your room and an area rug expert will help you choose the best rug for you. Remember you can borrow any rug from Caroll Rug which can also be helpful for size as well as color and style.

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I am redecorating, should I buy my area rug or furniture first?

We recommend that you begin with the rug, an area rug is the base of the room and you can work your way up. If you already have chosen your furniture or if your dealing with existing furniture, that’s okay too. Caroll Rug has thousands of rugs to choose from and if we don’t have what your looking for we’ll find it.

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How do I know what style is best for my room?

Style of rug whether it be traditional, contemporary or transitional is personal choice. Certainly you can mix most styles if the colors are right. Caroll Rug offers in house decorating services or the loan policy can be helpful, try a few different styles in your room to determine your style.

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Do I need a pad with my rug?

At Caroll Rug we always recommend a pad with every rug. There are different pads for different rugs, we offer a wide selection. A pad keeps a rug from slipping and sliding, but also helps the wearablility of a rug and gives the rug a little cushion on the feet.

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Should I looking for a hand-knotted area rug? What’s the best quality?

There are many types of area rugs, from hand-knotted, hand tufted, machine made, hooked braided etc.. This can be overwhelming. For each style of rugs there are variations in quality. Price is usually indicative of a high end hand knotted rug, but don’t be overwhelmed, quality, pattern and color are the most important no matter the type of rug and if you buy your rug at Caroll Rug, we stand behind it.

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I need a stair runner where do I begin?

Caroll Rug has thousands of stair runners available, a stair runner can dramatically change the look of your home. Start by taking some samples home and when your ready Caroll Rug will install your runner and add stair rods if you like. Caroll Rug offers the best selection of stair runners and the highest quality installation in W.N.Y. Stair runners are priced by linear foot and a standard stair case requires a foot and a half of material per stair. Caroll Rug installs stair runners with miter cuts, circular and pie shape stairs as well. Runners can also be installed on hallways or you can loose lat them with non-slip padding.

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What is standard width of stair runner?

Standard runner size is 27” but many are available as wide as 4ft, same for hall runners.

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Do you offer financing?

Of course, Caroll Rug offers 6 months no money down and no finance charges. Apply for financing using our secure online form or in our store and you’ll be all set.

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Do you offer design services?

Everyone at Caroll Rug is an area rug expert, but if you would like someone to come to your home we have a full time designer on staff. Megan Morgan is a design graduate from Villa Maria and is available at any time to help make your area rug or wall to wall purchase the right one.

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What is the best material choice for wall to wall?

The type of fiber used in a carpet plays a key role in how it feels and how it performs. There are two types, natural and man-made. Natural carpet is predominantly wool, but is more expensive, most carpets on the market are made from synthetic fibers, such as nylon or polypropylene and polyester. After wool, we would recommend a nylon wich provides a less expensive option than wool but still maintains durability and softness. Polypropelene also known as olefin tends to flatten and is not as resilient. Caroll Rug offers a wide selection of quality wall to wall from the finest manufacturers in the world.

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