Caroll Rug - Frequently Asked Questions
Frequently Asked Questions
Design Services Questions and Answers
How do I use an area rug to decorate?
What if I just can’t find the right rug for my space?
I need a rug for my dining room, what size should I look for?
I am redecorating, should I buy my area rug or furniture first?
How do I know what style is best for my room?
Financing Questions and Answers
General Questions and Answers
What are the practical benefits of an area rug?
What materials are area rugs made of?
What are the standard area rug sizes?
What are the largest sizes rugs come in?
What special shapes do rugs come in?
What if I need an unusual size rug?
What factors determine the cost of an area rug?
What are some of the traditional rug patterns?
What are the different types of construction for rugs?
What type(s) of area rugs are safe to use on hardwood floors?
What is the most durable fiber for an area rug, wool, or synthetic?
Should I be looking for a hand-knotted area rug? What’s the best quality?
What's the difference between a rug and a carpet?
Does Caroll Rug have any licensed designer rugs?
Does Caroll Rug have any children's rugs?
Stair Runner and Wall to Wall Questions
I need a stair runner where do I begin?
Answers to Frequently Asked Questions
Design Services Questions and Answers
How do I use an area rug to decorate?
An area rug is an easy way to update a room while allowing you to effectively personalize your space. Area rugs set the character and mood of a room through color, pattern and texture. A Rug will create a focal point in your room, and can also define a space within a floor plan.
What if I just can’t find the right rug for my space?
At Caroll Rug, the possibilities are endless. We can have a wide variety of custom rugs made to fit your style. From Classic to Contemporary, we can do just about anything you need. We offer several different area rug finishes including: narrow binding tape, Serging, Wide Cotton Binding, Leather Binding, fabric or chenille borders, and Fringe.
I need a rug for my dining room, what size should I look for?
Normally, an 8 x 10, 8 x 11 or 9 x 12 is appropriate for a dining room, depending on the size of the room. Allow at least a foot and half for the chairs in addition to the table size. Bring in your room dimensions a photo of your room and an area rug expert will help you choose the best rug for you. Remember you can borrow any rug from Caroll Rug which can also be helpful for size as well as color and style.
I am redecorating, should I buy my area rug or furniture first?
We recommend that you begin with the rug, an area rug is the base of the room and you can work your way up. If you have already chosen your furniture or if you’re dealing with existing furniture, that’s okay too. Bring in upholstery or paint samples and we will help you select a rug that will coordinate with your furniture and draperies. Caroll Rug has thousands of rugs to choose from and if we don’t have what you’re looking for we’ll find it.
How do I know what style is best for my room?
Style of rug whether it be traditional, contemporary or transitional is personal choice. Certainly you can mix most styles if the colors are right. We always recommend that you try a few different style rugs in your home to help determine which rug suits your needs. You may be surprised and fall in love with a rug that you would never expect.
Everyone at Caroll Rug is an area rug expert, but if you would like someone to come to your home we have a full time designer on staff. Megan Hoffman is a design graduate from Villa Maria and is available at any time to help make your area rug or wall to wall purchase the right one. Be sure to look through our new design advice section to read some of the many questions and comments from other customers.
Yes, check out our Custom Rug Website; here you can choose from hundreds of standard designs and mix and match colors until you find what you’re looking for. You can also bring in a drawing of your own if you don’t see a design you like. These rugs are all made of a high quality Nylon and available in virtually any size. Contact us for pricing or for more information.
Financing Questions and Answers
Of course, Caroll Rug offers 6 months no money down and no finance charges. Download an application from our financing section.
General Questions and Answers
What are the practical benefits of an area rug?
Area rugs make hard surfaces quieter, cold rooms warmer, and also reduce dust and dirt. It also feels nice to walk on.
What materials are area rugs made of?
The most common materials used in making rugs are: Wool, Nylon, Polypropylene, Cotton, Silk, Jute, and even Leather. Wool is the most widely used material for making area rugs.
Most of our rugs are made in India. However, we also have rugs made in Egypt, Belgium, Pakistan, China, Nepal, and even some made right here in the USA.
What are the standard area rug sizes?
4’ x 6’, 5’ x 8’, 8’ x 10’, and 9’ x 12’ are the most common sizes. Many rugs come in additional sizes like 2’ x 3’, 2’6 x 8’, and 8’ Round. These are considered to be nominal sizes. Actual sizes vary based on manufacturer. At Caroll Rug, we always use actual sizes.
What are the largest sizes rugs come in?
Some rugs come in larger sizes, like 10’ x 14’, 12’ x 15’, 12’ x 18’, and 13’ x 21’. These are commonly referred to as Palace Size or Mansion Size Rugs.
What special shapes do rugs come in?
Certain Area rugs are available in Round, Square, Oval, Octagon, or even Scalloped.
What if I need an unusual size rug?
At Caroll Rug, we make custom-sized rugs to your exact measurements using a variety of different materials and styles.
Yes, at Caroll Rug, we have a wide variety of solid colored rugs & bordered rugs. We also have some interesting textured rugs that come in solid colors or tone-on-tone.
What factors determine the cost of an area rug?
There are a variety of factors that can determine the cost of a rug. The material used, the construction, the manufacturer, and in certain cases the pattern or design. In addition, some rugs are licensed by designers or celebrities.
What are some of the traditional rug patterns?
Heriz, Tabriz, Kashan, Agra, Mahal, Aubusson, and Savonnerie are some of the most common traditional rug patterns. Some of these patterns are named after the region where they are made, or they have a religious or tribal influence. There are thousands of different patterns to choose from.
What are the different types of construction for rugs?
Hand-Tufted, Hand-Hooked, Hand-Knotted, Flat-Woven Braided & Machine-Made are the main types of construction for area rugs.
What type(s) of area rugs are safe to use on hardwood floors?
Due to our close relationship with Buffalo Hardwood we have a firm understanding of what works and what doesn’t work with hardwood floors. The pad being used under the rug is the biggest factor; because it is a separate underlayment it provides a barrier between the rug and the floor. Any of the pads we sell at Caroll Rug are safe to use on hardwood floors. The pad will prevent anything such as crumbs, dust, or dirt from transferring through the rug and scratching the floor underneath.
What is the most durable fiber for an area rug, wool, or synthetic?
For good looks that last, wool is best and naturally the most durable fiber, it wears the longest and cleans up well. A wool rug must be professionally dry cleaned or you can use a cleaner appropriate for wool to spot clean. If you are allergic to wool or simply prefer a synthetic rug, quality is key. Some of the newer synthetic rugs on the market are designed to have the look and feel of wool rugs. Caroll Rug displays WNY's largest selection of quality nylon, polypropylene, and acrylic rugs.
At Caroll Rug we always recommend a pad with every rug. The main benefit of a pad is to keep the rug from slipping and sliding on the floor, but it will also protect the floor underneath. A pad can also help the wearability of a rug, and our thicker pad gives the rug a little cushion under foot, which is especially nice if you ever sit or lay on your rug.
Should I be looking for a hand-knotted area rug? What’s the best quality?
Hand-knotted construction is the best, many high quality hand-knotted oriental rugs can last for decades; these are referred to as heirloom quality. Of course, high end hand knotted rugs come with a higher price. For each type of rug there are variations in quality, for example, a high quality hand-tufted rug can outperform a lower quality hand-knot. Don’t be overwhelmed, quality, pattern and color are the most important factors, no matter the type of rug. As always, when you buy a rug at Caroll Rug, we stand behind it.
Yes, at Caroll Rug we feature different sales and promotions throughout the year. Be sure to sign up for our newsletter to get exclusive email updates on all of our upcoming sales, promotions, and events.
Check out our Care and Cleaning section for some guidelines on how to clean common household stains. Remember, Wool Rugs are dry clean only, you can spot clean them yourself using a product like Capture, or a comparable product that is safe to use on wool. Also, Caroll Rug offers Professional Rug Cleaning Services.
What's the difference between a rug and a carpet?
Traditionally, the difference between a rug and a carpet is purely a matter of size. Within the customary terminology of the Rug industry, any piece less than 40 square feet is called a rug while anything larger is considered a carpet. Today, however, the term rug is most commonly used to distinguish an area rug from wall-to-wall carpeting or broadloom.
Does Caroll Rug have any licensed designer rugs?
Yes, at Caroll rug we carry Calvin Klein Rugs, Liz Claiborne Rugs, Andy Warhol Rugs, Paula Deen Rugs, Candice Olson Rugs, and more.
Does Caroll Rug have any children's rugs?
Yes, at Caroll rug we have a wide variety of children's rugs. Anywhere from a Nursery through the Teenage years, you'll find the perfect rug for your child's room at Caroll Rug. We feaure collections with bright pastel colors, rugs with sports themes, and even rugs from Seventeen Magazine and Cosmo Girl.
Stair Runner and Wall to Wall Questions
I need a stair runner where do I begin?
Caroll Rug has Western New York’s largest selection of stair runners with hundreds of styles available. A stair runner can dramatically change the look of your home. Start by taking some samples home and when you’re ready Caroll Rug will install your runner and add stair rods if you like. Caroll Rug offers the highest quality installation in W.N.Y. Stair runners are priced by linear foot and a standard stair case requires a foot and a half of material per stair. Caroll Rug installs stair runners with miter cuts, circular and pie shape stairs as well. Runners can also be installed on hallways or you can loose lay them with non-slip padding.
What is standard width of stair runner?
Standard runner size is 27”, but many are available in 31”, 36”, or even as wide as 48”, same for hall runners.
What is the best material choice for wall to wall?
The type of fiber used in wall to wall carpet plays a key role in how it feels and how it performs. Wool carpet will wear the best and last the longest, but it is more expensive. Most wall to wall carpets on the market are made from synthetic fibers, such as nylon, polypropylene, or polyester. After wool, we would recommend a nylon which provides a less expensive option than wool but still maintains durability and softness. Polypropylene, also known as olefin, tends to flatten or crush, but is mostly used in multi-colored patterned products, because of how well it dyes. Caroll Rug offers a wide selection of quality wall to wall from the finest manufacturers in the world.
